Contact Us (516) 420-7963 Toll Free 1(877) 786-3279
FREE SHIPPING! on orders of $30 or more
Simply look for the logo to enjoy free shipping on selected items throughout the store.
If the items in your order total $30 or more, your order ships FREE!
Domestic Shipping (excluding Alaska, Hawaii and Puerto Rico) Shipping charges for most items are as follows:
Orders Over $30 USPS Priority Mail FREE USPS Priority Mail Flat Rate FREE UPS Ground FREE USPS Express Mail Overnight, UPS 3-Day Select and UPS Next Day Air Saver- Call for pricing
Orders Under $30 USPS Priority Mail $5.00 USPS Priority Mail Flat Rate $5.00 UPS Ground $5.00 USPS Express Mail Overnight, UPS 3-Day Select and UPS Next Day Air Saver- Call for pricing
All in stock orders received by us before 4:00pm Eastern Time are shipped the same business day. After 4:00pm orders will be shipped the following business day. All orders received after 4:00pm Friday will be shipped Monday. International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Delivery Confirmation Delivery confirmation is at no extra charge for Priority Mail. The tracking number is sent to your e-mail address from our web site (www.runnersedgeny.com) and the USPS. We are not responsible for lost shipments after USPS delivers them (per confirmation on tracking numbers) i.e. postman leaves them on your doorstep. See below for what to do if you haven't received your shipment:
Call or e-mail us.
We will confirm shipment.
We confirm with the carrier if shipment was delivered.
Check with your local post office and your postman.
We cannot replace lost shipments after delivery confirmation has been made by the carrier.
All shipping and handling fees are included in shipping costs.